Employment History

Director of Learning & Enablement - AYTM, Seattle WA

JUNE 2021 - PRESENT

• Directed the vision for aytm's customer and employee learning function, leading end-to-end development of product education, certificate programs, and talent development resulting in a +1101.18% increase in on-demand learning enrollments over two years.

• Launched the Lighthouse Academy as a B2C learning platform supporting the adoption of aytm's core product accounting for a +368% increase in accounts reached by on-boarding activities in one year.

• Built and led a team of seven (7) learning experience designers to produce client education, product education, and professional development training increasing self-service resources reach by 351% over three years.

• Increased asynchronous course offerings from 7 - 343 courses over three years by implementing agile development principles coupled with ADDIE and adult learning strategies.

• Partnered with business leaders in Sales, Success, Product, and Operations to identify critical learning needs and drive talent management processes fostering a culture of continuous development within the company increasing unique activated learners by +71.6% over two years.

Product Manager (Principal) – Learning Technology - VetBloom, Woburn, MA

JUNE 2015 - MAY 2021 

• Reporting to the CEO, developed and launched a virtual learning platform as a B2B2C enterprise product for the animal healthcare industry, growing the platform from 175 to 70,000 users.

• Developed and led a team of five (5) learning experience designers to produce over 200 online, on-demand continuing education courses, reducing the cost to certify in-house clinicians by 25% in year one.

• Brought to market two immersive, game-based, clinical simulations reducing the annual training spend on clinicians by 30% in the first year.

• Developed and patented a hands-free, speech-based, natural language processing computerized clinical decision support system designed for healthcare clinicians.

Instructional Designer III - Maricopa Integrated Health System, Phoenix, AZ

OCTOBER 2014 - JUNE 2015

• Managed online and classroom learning using data-driven metrics for a hospital LMS consisting of 7000 employees through Maricopa County's learning management system.

• Developed live and on-demand clinical learning programs established in adult-learning theory leveraging a variety of software programs including Photoshop, Articulate Storyline, Adobe Premiere, and Adobe Captivate.

• Collaborated with clinical subject matter experts to develop custom SCORM compliant lessons for clinicians across nine medical campuses.

Curriculum Specialist - Pearson Publishing, Chandler, AZ

JANUARY 2014 - OCTOBER 2014

• Managed training for educators, administrators, board-members, and specialists focused on product and platform success both in-person and virtually.

• Consulted with districts and private organizations and strategically aligned the Higher-Ed and K-12 curricula offerings within Pearson's portfolio with goals and outcomes of the respective organizations.

Department Lead / High School Teacher - NCS, Phoenix, AZ

JULY 2009 - JANUARY 2014

High School Teacher - Seattle Christian School, SeaTac, WA

JULY 2007 - JULY 2009

Education

B.A., Arizona State University, Tempe

AUGUST 2003 — MAY 2007

Education

M. Ed., Grand Canyon University, Phoenix

AUGUST 2012 — MAY 2014

Curriculum and Instruction: Technology

Patents & Publications

Patent

(PATENT ISSUED APRIL 3, 2018 - US62648056)

HANDS-FREE SPEECH-BASED NATURAL LANGUAGE PROCESSING COMPUTERIZED CLINCIAL DECISION SUPPORT SYSTEM DESIGNED FOR VETERINARY PROFESSIONALS (us62648056)

Publication

OCTOBER 2018 – LINCOLN MEMORIAL UNIVERSITY

Game Based Simulation Development of K9 Tactical Emergency Responder Program (Canine Tactical Combat Casualty Care and Canine Tactical Emergency Casualty Care Initiatives).

Publication

OCTOBER 2018 – LINCOLN MEMORIAL UNIVERSITY

Development of a Blockchain Based Digital Credential Framework for Competency Based Learning in the Veterinary Industry